FAQ

FAQ -  

  • If you receive a defective item or your order is missing an item, please contact mothertumbler@gmail.com within 30 days of receiving your order with pictures or video of your item. Please provide order name and number in the email. The item will be replaced as a store credit for your next order or shipped out to you if no new orders are being placed.
  • Once an item has been customized or altered in any way, store credit and exchanges are not permitted. 

White boxes come AS IS. 

WE DO NOT OFFER REFUNDS.

Once an item has shipped, shipping fees are NON-REFUNDABLE.   

Once an order is placed it cannot be combined with another order or altered. 

Please be aware, if you use PayPal ECheck, payments take 6 to 10 days to clear within PayPal. Once the payment has cleared, your items will then be shipped. 

Practice Bundles are offered periodically with no set timeframe or quantity. 

We offer two interest free financing options. AfterPay and Sezzle are available at checkout. These orders will be shipped same day or next business day along with other orders.

Orders are shipped same day or next business day unless otherwise stated on website.